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May
30

Most Read Articles of FBR – Bringing you the best of both worlds: Academia and Practice

To be an effective manager, besides being a motivator and a leader, you also need to have a deeper understanding of business and management. While walking in the path of management, some follow the footsteps of their role models, while some make their own definitions with new ideologies. Whichever style you follow, keeping yourself updated with business wisdom and getting in touch with the academic side of management is essential to your growth. FIIB’s unique Management Journal – FIIB Business Review (FBR) has all that and much more.

We have compiled the best of the management research and practice from FBR – The most downloaded and most popular articles here so that you don’t have to dive nose deep into multiple books and articles looking for the right place to start, we for one ensure that this article will take you on for one hell of a ride of practical and academic management perspectives.

1. Exploring Relationships Between Customer Satisfaction and Customer Attitude from Customer Relationship Management Viewpoint: An Empirical Study of Leisure Travellers

Mohita Maggon, Harish Chaudhry

Volume 7 Issue 1

Abstract:

In the business world, customer relationship management (CRM) has emerged as the main marketing activity of service firms. Organizations thrive to maintain long-lasting relationships with their customers. The priority of the firms is to maximize the relationship share (RS) with profitable customers. The current study aims at identifying determinants of RS for hotels leisure travellers. The findings indicate that customer satisfaction (CS) and attitude towards the hotel in the relationship are major predictors of RS. Besides, CS indirectly affects RS through customer’s attitude towards the hotel. The findings of the present study will help the practitioners to design CRM programme better and reap its maximum benefits.

What’s in it for you?

  • What’s the relationship between customer satisfaction and customer attitude
  • How can CRM effect leisure travel business
  • How to maximize the relationship share of your customers
  • Designing better CRM programmes to reap maximum benefits

Read Here:

https://journals.sagepub.com/doi/full/10.1177/2319714518766118

2. Entrepreneurial Burnout: Causes, Consequences and Way Out

Amina Omrane, Amal Kammoun, Claire Seaman  Volume 7 Issue 1

Abstract:

Nascent entrepreneurs are frequently subject to a great number of professional stressors caused by their work activities and thus making them potential candidates for burnout. This phenomenon may threaten their health as well as their new ventures. Indeed, it has some detrimental effects due to the fact that those new business owners have few resources, energy and skills, enabling them to deal with the psychosocial risks derived from the entrepreneurial burnout. The objective of this study is, then, to shed some light on the concept of entrepreneurial burnout and its potential contributors. In order to reach this purpose, a review of the existing literature is used as the basis for the development of a model that could form a fundamental tool to facilitate future research. By exploring the causes as well as the consequences of the entrepreneurial burnout, an overview of the essential factors and methods that could help to mitigate its main impacts would be proposed

What’s in it for you?

  • Reasons for entrepreneurial burnout
  • Causes of such reasons and how to mitigate the effects

Read Here:

https://journals.sagepub.com/doi/full/10.1177/2319714518767805

3. News and Trends in Fintech and Digital Microfinance: Why Are European MFIs Invisible?

Arvind Ashta

Volume 7 Issue 4

Abstract:

European microfinance suffers from a visibility deficit. It is rarely mentioned in the media. Our research question is ‘Why does European microfinance suffer from a lack of visibility in the press?’ This study looked at news reports and press releases over a 18-month period (2016–2018) to check if European microfinance and its innovations were in the news. The study finds that, indeed, there are a lot of new innovations in finance. But, first, in Europe, the highly talked about fintech innovations are taking place outside of microfinance institutions (MFIs). Second, the innovations that are talked about in microfinance are taking place in developing countries out of Europe. The study followed this up by examining websites of some of the leading European fintech firms to see what they were doing that made them so visible. We share some best practices in the use of digital technologies by highly innovative fintech firms in areas that could be of use to MFIs in diverse sectors such as mobile payments, credit scoring, card readers, ATMs and management information systems. To become visible, European microfinance may need to demonstrate that it is doing new things and that it is using innovative technologies that helps it reduce costs, increase outreach and, thus, have an impact. Forii such as the European Microfinance Network and the European Microfinance Platform need to promote these innovations by offering appropriate awards. Finally, collaborating with training and educational institutes may help add to visibility.

What’s in it for you?

  • Trends in Fintech and microfinance in Europe
  • What are MFI (Micro Finance Institutions) in Europe doing to stay visible
  • Latest and best practices in digital technology by innovative fintech companies – which can be applied even in India
  • Ideas on bigger synergies to leverage partnerships for fintech

Read Here:

https://journals.sagepub.com/doi/10.1177/2319714518805183

9. Social Issues in Wind Power Projects in India

Anil Ota, Manish Singh

Volume 7 Issue 1

Abstract:

In the quest to increase dependence on non-conventional energy sources, India over the past few years has laid additional emphasis on the renewable sector. Within the renewable sector, wind power has emerged as the single-largest energy contributor in the country. The sector has been appreciated for having limited adverse implications on local communities, environment and ecology. However, off late, studies on individual projects and analysis of available sectoral data reveal that there are critical environmental and social (E&S) issues that the wind power sector needs to address. The present article, based on the review of available literature (articles/case studies, newspaper clippings, books and E&S Impact Assessment reports), has identified the key social issues affecting the sector. Based on discussions with renewable energy specialists and an assessment of available mitigation measures, recommendations have been proposed to address the identified areas of concern. It is believed that addressing the social issues of concern in the present article will contribute towards promoting socially responsible and long-term generation of renewable power in consonance with the renewable and wind power policies of India.

What’s in it for you?

  • The impact of wind power on renewable energy sector
  • The USPs of wind power projects
  • Critical environmental and social (E&S) issues that the wind power sector needs to address
  • Thinking sustainability and long-term solutions over quick fixes

Read Here: https://journals.sagepub.com/doi/abs/10.1177/2319714518763397?journalCode=fiba

8. Green Investing and Indian Investors: The Case of Suzlon Energy

Niti Nandini Chatnani

Volume 7 Issue 1

Abstract:

In the early 2000s, ‘green investing’ caught the fancy of investors worldwide as they realized that being environmentally conscious could also be financially rewarding. The Suzlon Energy Initial Public Offering (IPO) in India in September 2005 received much attention, and was oversubscribed nearly 25 times. Many investors regarded Suzlon as a green investment opportunity, and the stock touched record high levels over the next three years of its listing. However, some large and highly leveraged acquisitions made with the objective of achieving fast growth led to major financial distress for the company. The race to capture new markets with new products also led to compromises on product quality and customer service. A good business model was damaged by bad investment decisions, and stock prices declined steadily. Suzlon disappeared from the radar of green investors till an acquisition 23 per cent stake in Suzlon Energy by a strategic investor revived the market’s interest in this stock. This paper is a case study of how, despite being a green business with great potential, Suzlon took on risks that led to major losses for its investors, and lessons for green investors of India.

What’s in it for you?

  • The concept of green investment and the case of Suzlon Energy
  • The race to capture markets and the compromises
  • How a good business model can be damaged by bad decisions
  • Lessons on strategy and decision making

Read Here:

https://journals.sagepub.com/doi/full/10.1177/2319714518763395

4. Managing Fuel Efficiency in the Aviation Sector: Challenges, Accomplishments and Opportunities

Jagroop Singh, Somesh Kumar Sharma, Rajnish Srivastava

Volume 7 Issue 4

Abstract:

Aviation is one of the fastest mode of transportation in the world, and demand for air transportation is growing continuously. The past oil crises, volatile fuel prices, depleting fuel stocks, and increasing environmental concerns have drawn the significant attention of aviation industry towards the need for judicious use of aviation fuel. Thus, economic and environmental sustainability concerns have led to dramatic progress in aviation fuel efficiency improvements in the past decades. However, significant efforts to improve the fuel efficiency through more advanced designs, techniques, and strategies will remain a priority. This article provides an overview of the challenging issues, accomplishments, and opportunities in relation to the aviation industry, focusing on aviation fuel consumption. This article offers insights for the aviation industry, that is, aircraft manufacturers and airlines to move toward more fuel-efficient options in future.

What’s in it for you?

  • What are the challenges in aviation sector
  • How to increase fuel efficiency in aviation by different methods
  • What could be opportunities in aviation sector
  • Lessons for airline and aviation businesses

Read Here:

https://journals.sagepub.com/doi/full/10.1177/2319714518814073

5. Subsidiary Innovation in a Developing Economy: Towards a Comprehensive Model and Directions for Future Research

Dixit Manjunatha Betaraya, Saboohi Nasim, Joy Mukhopadhyay

Volume 7 Issue 2

Abstract:

With the internationalization of innovation, multinational enterprise (MNE) subsidiaries have been found to play a critical role in product and process innovation. Deriving from a rich and diverse subsidiary innovation (SI) literature, this article attempts to develop a comprehensive model to study the factors that impact SI in a developing economy by devising three macro constructs, namely, (a) local environment (LE), (b) subsidiary traits (ST) and (c) headquarters (HQ) strategy (HS). The 15 factors associated with these macro constructs identified through literature review are statistically validated through an ‘Idea Engineering’ exercise for their contextual relevance. Based on an expert survey carried out in the developing economy context of India, barring 2 HS factors, rest of them have been found to be statistically significant in the Indian context. Antecedents of SI, identified by this article, can be used by domain practitioners and experts in the field to improve their organization’s innovative capability. The proposed model in this study can be further empirically validated by researchers working in the area of SI.

What’s in it for you?

  • The critical role of subsidiaries in innovation of product and processes
  • Factors that impact the innovation in developing countries
  •  Idea engineering on the above factors
  • How to maximize your firm’s innovative capabilities

Read Here:

https://journals.sagepub.com/doi/full/10.1177/2319714518788387

6. Bank Recapitalization in India: A Critique of Public Policy Concerns

Amiya Kumar Mohapatra, Srirang Jha

Volume 7 Issue 1

Abstract:

Public sector banks in India have always been viewed as vehicles of economic and social development. These institutions reach out to people of all sections across the country and offer banking services even if they have to compromise on profitability. Most of the social schemes for poverty alleviations, livelihood, skill development, financial inclusion, etc., are channelized through public sector banks. However, their capability is severely limited due to burgeoning non-performing assets. Considering the importance of public sector banks for the economy of the country, the government often recapitalizes them so that banks may survive the threat of closure. However, bank recapitalization serves as Band-Aid while the underlying sickness continues to spread. This article examines the policy concerns vis-à-vis bank recapitalization and suggests corrective pathways. Factors leading to unremitting capital erosion in banks have been diagnosed and efforts have been made to figure out why previous attempts at recapitalization have failed to strengthen and transform the banking system.

What’s in it for you?

  • Learn about the non-performing assets of the banking system
  • Recapitalization and the risks associated
  • Reasons why recapitalization failed previously
  • Suggestions on policy changes and corrective pathways

Read Here:

https://journals.sagepub.com/doi/full/10.1177/2319714518766113

7. Inter- and Intra-industry Trade Relations between Bangladesh and India: Empirical Results

Anisul M. Islam

Volume 7 Issue 4

Abstract:

Bangladesh and India are two neighbouring countries in South Asia having strong political, diplomatic, trade and economic ties with each other. This article reviews and updates on the inter- and intra-industry trade relationship between these two countries using more recent data. More specifically, it examines the relative position of the two countries in global trade followed by trends and patterns of bilateral trade using aggregated data. At a disaggregate level, the commodity composition of Bangladesh exports to and imports from India by major product categories is examined focusing on the revealed comparative advantage (RCA) to review and update the degree of inter-industry trade. Further, the Grubel–Lloyd index (GLI; Grubel & Lloyd, 1975) is examined to measure the degree of intra-industry trade by major commodity groups. The article finds that India has a much stronger relative position in the global trade vis-à-vis Bangladesh. India is also found to dominate Bangladesh in bilateral trade, resulting in a very large and persistent trade deficit of Bangladesh with India. At a disaggregated level, the article finds that India has a comparative advantage in more products than Bangladesh and that the GLI shows that the degree of intra-industry trade is almost negligible between the two countries.

What’s in it for you?

  • Updates on intra and inter industry trade relations between two neighbor countries – India and Bangladesh
  • Trends in global trade
  • India’s comparative advantage in various products

Read Here:

https://journals.sagepub.com/doi/full/10.1177/2319714518805182

These 10 must reads uncover knowledge from various sectors that has impact and application over other sectors. Which one could you relate to the most? Do let us know!